Refund Policies

Finding the right car parts should be easy for every car owner. To make it easier, we have developed this platform. To add to your hassle-free experience, It affirms our commitment to helping car owners get whatever they want and put their cars back on the road.

How to file a refund request?

• Contact our customer care representatives to file a refund request.
• Our customer help service is available Monday to Friday from 9:00 to 18:00 hours.
• Alternatively, you can do it by logging in on our website.
• Enter your order number and other details for the products you want to return.
• Upload photos of damaged or non-fitting auto parts and forward your request.

When will I receive my refund?

All refunds are processed within 2-7 working days once we receive and inspect returned items. After we sucessfully process your refund in your original form of payment, we notify via email. It takes a period for your bank or other institution to credit money back to your account.

I still have questions. Where do I get answers?

Call +1 888-378-8882 to reach our customer care executives. You can also email us at sales@turboautoparts.com.

sales@turboautoparts.com

• Upon receiving purchased items, inspect them thoroughly for damaged or missing parts.
• You must return the items within the specified 15 days of purchase. We are not responsible for returns after the 15 days and for lost/stolen packages. Respective shipping companies process the Lost/Stolen package claims.
• Turbo Autoparts assumes no responsibility to re-imburse installation costs, labor charges,towing expenses, additional repair expenses, or any expenses besides the purchase price.